Uptime monitoring

Website Downtime Monitoring Guide

Every minute of downtime costs trust, revenue, or both. Use this guide to design a monitoring strategy that catches outages early, distinguishes real failures from local glitches, and routes alerts to people who can act.

Quick summary

  • Combine HTTP, DNS, SSL, and content checks for real coverage.
  • Confirm failures from a second location before alerting.
  • Track latency trends, not just up/down.
  • Save targets to one dashboard for shared visibility.

What 'monitoring' actually has to cover

  • HTTP availability — does the page return a valid response?
  • SSL expiry — certificates fail silently until they bite.
  • DNS resolution — a misconfigured nameserver looks like downtime.
  • Content integrity — 200 OK with a broken or hijacked page isn't 'up'.
  • Performance — slow enough is functionally down.

Avoiding false alerts

  • Require 2+ consecutive failures before alerting.
  • Verify from a second region before paging.
  • Differentiate timeouts (transient) from 5xx (real).
  • Suppress during scheduled maintenance windows.

Where the dashboard fits

A single dashboard of pinned targets gives the team a shared mental model. Trends matter as much as the live state — latency creeping up over weeks is often the earliest signal of an upcoming outage.

Troubleshooting workflow

Run through these steps in order. Each step links to the right diagnostic tool.

  1. 1

    Verify HTTP availability

    Status code and response time from the edge.

    Open HTTP Ping
  2. 2

    Check certificate health

    Catch expiring SSL before it breaks the site.

    Open SSL Check
  3. 3

    Confirm DNS still resolves

    DNS issues feel like outages to users.

    Open DNS Lookup
  4. 4

    Inspect security headers

    Headers drift after deploys; audit periodically.

    Open Headers Audit
  5. 5

    Pin targets to monitor

    Track everything that matters in one view.

    Open Dashboard

Frequently asked questions

How often should I check a site?

Every 1–5 minutes for production. Lower frequencies miss short outages; faster checks add cost without much benefit for most sites.

What's the minimum check I should run?

An HTTP request that validates status code AND response content. A 200 OK on a broken page is still 'up' to a status-only check.

Should I monitor from multiple regions?

Yes. Routing or CDN failures can take a region down while the rest of the world sees the site up.

How do I avoid alert fatigue?

Require 2+ failed checks before alerting, use escalation tiers, and route by severity. A single failed ping shouldn't wake anyone up.

Monitor it continuously

Save this check, get alerts on changes, and track multiple domains in one dashboard.

Learn about monitoring