Get in touch
One email reaches every team. Pick the category that fits and we'll route it appropriately.
Primary contact email
Typical response time: 1–2 business days. Security & abuse reports prioritized within 24 hours.
Technical support
A tool returned an unexpected result, an export failed, or something looks broken. Include the URL, input, and a screenshot if you can.
General inquiries
Questions about the platform, content corrections, accessibility issues, or anything not covered elsewhere.
Partnerships
Affiliate programs, integrations, co-marketing, content collaborations, and enterprise licensing.
Data correction & abuse
Report incorrect reputation results, request methodology clarification, or notify us of upstream data issues you'd like investigated.
What to include in your message
- The page URL or tool you were using.
- The exact input (domain, IP, URL) — or a scrubbed equivalent.
- The result you received and the result you expected.
- Browser + OS for UI bugs; screenshots if helpful.
- For partnerships: a short description of your product, audience, and goals.
Response expectations
Support
1–2 business days
Partnerships
3–5 business days
Security / abuse
Within 24 hours
Frequently asked
- How fast do you respond?
- Most inquiries receive a response within 1–2 business days. Security and abuse reports are prioritized and typically answered within 24 hours.
- How do I report a bug or incorrect result?
- Email us at support@checkitnowtools.com with the URL, the input you used, and the result you received. Screenshots help a lot.
- Can you remove a domain or IP from a result?
- Most CheckItNowTools results are computed in real time from public data and third-party reputation feeds — we do not maintain a private blacklist. We can document upstream sources and explain how to request delisting from them.
- Do you offer partnerships or affiliate programs?
- Yes. Reach out via the partnership address below with a short description of your product or audience.
- Do you offer API access?
- API access is available via our Pro and Business plans. See the API access page for details or contact us for custom volumes.